Frequently Asked Questions

Our products are sourced from certified farms and processing facilities in the United Kingdom, Argentina, Brazil, and other approved international suppliers. All products comply with strict international food safety and export standards.

All our products are professionally frozen at -18°C or below to preserve freshness, flavor, and nutritional value during storage and international transportation.

Our standard wholesale order sizes include:

• Box (20–30 kg)

• Pallet (~900 kg)

• Metric Ton (1000 kg)

Large orders and container shipments are also available for distributors and bulk buyers.

Yes. We provide global shipping and export services to customers worldwide. Our logistics team ensures safe and efficient delivery through refrigerated containers and certified shipping partners.

Many of our products are Halal certified and processed according to international Halal standards. Certification documents can be provided upon request

Our products are packed in polybag-lined export cartons designed to maintain product quality during transport. Each carton is properly labeled with product information, weight, and origin.

We accept several secure payment methods, including:

• Bank Transfer (T/T)

• International bank payments

Payment terms may vary depending on order size and customer agreements.

hipping time depends on the destination country and shipping method. Typically:

• Europe: 5–10 days

• Africa: 15–25 days

• Asia / Middle East: 20–30 days

Yes. We offer custom cutting, packaging, and private label services depending on order quantity and product availability.

You can place an order by:

• Contacting us through our website contact form

• Sending an email to our sales team

• Calling our customer service department

Our team will assist you with pricing, availability, and shipping arrangements.